Privacy Policy
Last updated: June 2026Your Privacy
Your privacy matters to us.
This policy explains what personal information we collect, how we use it, who we share it with, and the choices you have when shopping with Abayas Boutique.
Information We Collect
We collect information when you browse our website, create an account, place an order, contact us, or subscribe to our newsletter.
- Full name, email address and telephone number.
- Billing and delivery addresses.
- Order details and purchase history.
- Account details and preferences.
- Messages sent by email, contact form or WhatsApp.
- IP address, browser type, device information and website usage data.
How We Use Your Information
We only use your information where it is necessary to operate our website and provide our services.
This allows us to fulfil your orders, provide customer support, improve your shopping experience and comply with our legal obligations.
- To process, pack and deliver your order.
- To send order updates and respond to enquiries.
- To process secure payments and help prevent fraud.
- To improve our website and customer experience.
- To send marketing emails where you have chosen to receive them.
- To comply with legal, tax and accounting obligations.
Payments
Payments are securely processed by trusted third-party payment providers, including Stripe and Monek.
Abayas Boutique never stores your full debit or credit card details.
Who We Share Information With
We only share personal information where necessary to fulfil your order and operate our business.
- Payment providers.
- Delivery couriers.
- Website hosting and IT providers.
- Email marketing platforms where you have subscribed.
- Analytics and advertising providers.
- Government or legal authorities where required by law.
We never sell or rent your personal information.
Cookies
We use cookies to keep your basket working correctly, remember your preferences, improve website performance and understand how visitors use our website.
Please see our Cookie Policy for further information.
Marketing
If you choose to receive marketing emails, we may occasionally contact you with new collections, product launches, restocks, offers and editorial content.
You can unsubscribe at any time using the link included in every email.
Security
We use appropriate technical and organisational safeguards to help protect your personal information.
These include secure website connections, restricted staff access, encrypted payment processing and fraud monitoring.
While no online system can ever be guaranteed to be completely secure, we take reasonable steps to protect your information.
How Long We Keep Your Data
We only retain personal information for as long as necessary to fulfil orders, provide customer support, comply with legal obligations, resolve disputes and prevent fraud.
Your Rights
Under UK GDPR, you may have the right to access, correct, delete or request a copy of the personal information we hold about you.
You may also withdraw consent to marketing communications or object to certain types of processing where applicable.
Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.
Abayas Boutique
7 Grandale Street
Rusholme
Manchester M14 5WS
United Kingdom