Privacy & Security
At Abayas Boutique, your privacy matters. This page explains what information we collect, how we use it, how we protect it, and the choices you have when shopping with us in the UK, USA, UAE and around the world.
1 Our Commitment to Your Privacy
We respect your personal information and only collect what we need to provide a smooth, secure shopping experience — from processing orders to delivering your abaya and supporting you after purchase.
We never sell your personal data. Any sharing is limited to trusted partners who help us run our store (such as payment providers and shipping carriers) and only for legitimate business purposes.
We collect the minimum data required, use it responsibly, and protect it with security best practices.
2 Information We Collect
Information you provide to us
Collected when you place an order, create an account, contact us, or subscribe to updates.
- Identity & contact: name, email address, phone number
- Order details: billing/shipping address, items purchased, order notes
- Account details: login credentials (stored securely) and preferences
- Support messages: inquiries you send via email, contact forms, or WhatsApp
Information collected automatically
Collected through your browser/device when you use our website.
- Device & usage: IP address, browser type, pages viewed, time spent, referral source
- Cookies: used for cart functionality, site performance, and remembering preferences
3 How We Use Your Information
| Purpose | What We Use | Why It Helps You |
|---|---|---|
| Order Processing | Name, address, contact details, order items | To confirm, pack, ship, and deliver your order |
| Payments | Payment authorization details (handled by secure providers) | To complete payment safely and prevent fraud |
| Customer Support | Messages, order details, contact info | To respond quickly and resolve issues |
| Site Improvement | Usage data, cookies, device info | To improve speed, usability, and shopping experience |
| Marketing (Optional) | Email (only if you opt in) | To send offers, new arrivals, and updates |
Marketing messages are optional. You can unsubscribe any time using the link in our emails.
4 Security Measures We Use
We take security seriously and use industry-standard safeguards to protect your information from unauthorized access, alteration, or misuse.
- Secure connections: our website uses HTTPS encryption to protect data in transit
- Trusted payments: card details are processed by certified payment providers (we do not store full card numbers)
- Account protection: passwords are stored using secure hashing and access controls
- Fraud prevention: monitoring and checks to detect suspicious activity
- Limited access: only authorized staff/partners can access data needed to perform their role
5 Your Rights & Choices
You’re in control of your personal information. Depending on your location, you may have the right to request access, correction, deletion, or a copy of your data.
For privacy requests, email us at info@abayasboutique.com and include the subject line: “Privacy Request”.
- Access: request a copy of the personal data we hold about you
- Correction: ask us to update inaccurate or incomplete information
- Deletion: request deletion where applicable (some data may be kept for legal/accounting reasons)
- Marketing preferences: opt out any time via unsubscribe or by contacting us
- Cookies: control cookie settings through your browser
We may update this Privacy & Security page occasionally to reflect changes in our practices or legal requirements. Any updates will be posted here with a revised “last updated” date.