Legal Terms & Privacy Policy

Effective from: March 2025
By placing an order with us or using our website, you agree to the following terms, policies, and conditions.

▼ 1. Company Information

Business Name: Abayas Boutique
Email: info@abayasboutique.com
Phone: 07961143083
Address: 7 Grandale St, Rusholme, Manchester, M14 5WS, UK

▼ 2. Privacy Policy

We are committed to protecting your privacy. This section outlines what data we collect, how we use it, and your rights under UK law.

• What Information We Collect

• Identity Data: Name, email, phone, shipping/billing address
  
  

• Order Data: Purchases, payment details, order history
  
  

• Technical Data: IP address, browser info, usage data
  
  

• Marketing Data: Email preferences, campaign engagement
  
  

• How We Collect It

• Directly from you (checkout, contact forms)
  
  

• Automatically (cookies, analytics)
  
  

• From third-party platforms (e.g., Stripe, Monek, Google, Meta)
  
  

• How We Use It

• To process orders and payments
  
  

• To send order updates and support replies
  
  

• To improve your experience on the website
  
  

• To detect fraud or misuse
  
  

• To send marketing emails (only if you’ve opted in)
  
  

• Sharing Your Information

We may share data with trusted service providers:

• Stripe & Monek (for payments)
  
  

• Couriers (for delivery)
  
  

• Analytics and IT support tools
  
  

• Legal authorities (if legally required)
  
  

We do not sell or rent your data.

▼ 3. Cookie Policy

We use cookies to help our site function and understand how it’s being used.

• What Are Cookies?

Cookies are small files stored on your device. They help remember your preferences, support secure payments, and collect analytics.

• What Cookies We Use

• Essential Cookies: For shopping cart, login, checkout
  
  

• Analytics Cookies: e.g., Google Analytics
  
  

• Advertising Cookies: e.g., Meta/Facebook Pixel, TikTok Pixel
  
  

• Payment Cookies: e.g., Stripe and Monek to enable secure transactions
  
  

• How to Manage Cookies

You can control cookies in your browser settings or device preferences. Disabling certain cookies may affect how our site works.
Read our full Cookie Policy for more.

▼ 4. Your Rights

You have rights under the UK GDPR, including:

• Request access to your personal data
  
  

• Request correction or deletion
  
  

• Withdraw consent to marketing
  
  

• Object to or restrict certain types of data processing
  
  

To exercise any of these rights, email info@abayasboutique.com. We respond within 30 days.

▼ 5. Marketing Communications

If you sign up for our newsletter or marketing emails, we may contact you with offers, product updates, or event news.
You can unsubscribe at any time using the link in the email or by contacting us.

▼ 6. Third-Party Links

Our website may link to third-party websites (such as Instagram, TikTok, or blogs). We are not responsible for their content or privacy practices.

▼ 7. Security Measures

We take your privacy seriously and use technical and organisational safeguards to protect your data.
However, no system is 100% secure — please be aware of this when submitting personal information online.

▼ 8. Terms of Sale

• Orders

When you place an order, you agree to provide accurate details. We reserve the right to cancel or decline orders at our discretion.

• Payment

We accept secure payments via Stripe and Monek. Orders are only processed once payment has been received.

• Shipping

We ship internationally. Delivery timeframes are estimates only. Customs fees (if applicable) are the buyer’s responsibility.

• Returns & Refunds

• Custom, made-to-order, and handmade-to-measure items are non-returnable unless faulty
  
  

• For eligible returns, email us within 7 days of receiving your item
  
  

• Items must be unworn, in original condition, with tags intact
  
  

• You are responsible for return shipping unless the item is faulty
  
  

▼ 9. Intellectual Property

All designs, content, and product imagery on this site are the property of Abayas Boutique.
Reproduction, copying or use of our material without written permission is strictly prohibited and may result in legal action.

▼ 10. Limitation of Liability

We are not responsible for:

• Site downtime or access issues
  
  

• Losses not caused directly by us
  
  

• Delays caused by shipping carriers or customs
  
  

• Third-party service failures (e.g., couriers or gateways)
  
  

▼ 11. Updates to This Policy

We may update these Terms & Policies from time to time. Any changes will be published on this page, with a new effective date at the top.
Continued use of the website means you accept the revised version.

▼ 12. Contact Us

Abayas Boutique
7 Grandale St, Rusholme, Manchester, M14 5WS, UK
  info@abayasboutique.com
  07961143083