At Abayas Boutique, we confidently take on feedback from our customers and use it to implement a positive change. Our aim is to get your order to you as soon as possible.
We normally process & dispatch orders within 48 hours, ensuring order confirmation is complete and payment is received. During busier time frames (such as Eid & Ramadan periods) we try our utmost to ensure promptness. Customised items may take up to 3-4 days to complete before dispatch.
Please note we can only dispatch you order Monday to Friday (up to 5 pm) and Saturday before noon. There are no delivery services working on Sunday or Bank Holidays, so in these instances please expect immediate dispatch the next working day.
You can login to your account to view your order status. We will also keep you updated by email; confirm your order, when it is dispatched and tracking details.
We offer a range of postage choices for the UK and Internationally. Please read further for more.
You will receive your delivery within 2-3 working days after you place your order (please note Saturday and Sunday are not classed as working days).
The cost is £3.00 and your order will be sent out via the most suitable carrier. Your order can be delivered anytime between 8 am and 8 pm. A signature may be required on bigger orders.
If you are not around to take delivery of your parcel, the carrier will leave a calling card telling you how you can pick it up. Alternatively, you can keep updated using the tracking information the courier will provide directly to you by email.
Royal Mail Tracked and Signed for First Class costs £4.50 and Second Class £3.90.
You will receive your delivery within 5 working days after you place your order (please note Saturday and Sunday are not classed as working days).
You will be provided with your tracking number to keep updated with your orders progress. If you are not around to take delivery of your parcel, a card will be left telling you how you can pick it up.
Royal Mail Special Delivery and Signed for: Next Day Delivery Guaranteed before 1pm costs from £8.55.
You will receive your delivery the very next working days after your order is dispatched.
We strongly urge you, in order to avoid disappointment, to note that orders made on Friday after 4pm may not be posted until Monday, therefore delivery will be on Tuesday. Any orders made over the weekend will not be posted until Monday, therefore delivery will be on the Tuesday before 1pm guaranteed.
If you require your order sooner there is the option of Saturday Delivery guaranteed which cost slightly more: please use the contact page for more info. Any orders made on Saturday will not be posted until the next working day- Monday, therefore delivery will be on Tuesday before 1 pm.
You will be provided with your tracking number to keep updated with your orders progress. If you are not around to take delivery of your parcel, a card will be left telling you how you can pick it up or rearrange a delivery.
Next Day delivery is not available over the weekend only working days Monday to Friday.
Important note that Next day delivery cost from £8.55 for UK only is only.